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Visit the Microsoft website to learn how to create new user accounts for Windows 10, Windows 8, or Windows 7. If the issue doesn't happen in Safe Mode, remove any third-party plug-ins.

Visual plug-ins you have installed have been temporarily disabled." You'll see a message as iTunes is starting that says "iTunes is running in Safe Mode. To start iTunes in safe mode, hold down the Shift and Control keys on your keyboard while you open iTunes. When you open iTunes in Safe Mode, you isolate the program from any interference caused by plug-ins or scripts not manufactured by Apple. To help with this issue, please follow the relevant steps from this Apple resource on your situation, like testing this issue while iTunes is started in Safe Mode and testing this issue in a new user. If I understand correctly, you are unable to get the visualizer feature in iTunes on your Windows computer to work as you expect. Thanks for that info and choosing the Apple Support Communities.